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SHIPPING AND RETURNS
 

Shipping

As of now, all purchased items are being shipped via UPS ground service 2-5 business days from date of purchase unless otherwise noted. Shipping rates are calculated by the weight of product and location the item is being shipped to. We currently ship inside the United States only.

 
Returns

If you are not completely satisfied with the item purchased, please email us. At which time we will email you with the authorization number and our shipping address. All return requests must be emailed within 7 days of the receipt of shipment. Returned items must be received by Liquid Gourmet within 14 days from the date you receive your email with the Return Authorization Number. Customer is responsible for the return freight costs. We highly recommend shipping the return using insured, traceable mail such as UPS. Items not returned in their original box and proper packaging will not be accepted by Liquid Gourmet. Be sure that the packaging provides sufficient support and padding to protect item from being damaged and to assure a credit on your returned item. Include the authorization number with the returned item. Upon inspection of the item a refund will be issued for the purchase price less the shipping charges.

Damaged Merchandise

If item is damaged by UPS delivery, please contact UPS immediately, then proceed to contact us by email.

Tax Information

Liquid Gourmet is required by law to collect and remit sales tax on items shipped to locations in California only.